Shipping Costs & Methods*
USPS Priority Mail (2-3 Business Days) for United States
$6 and up
USPS FIRST CLASS MAIL FOR INTERNATIONAL
$12 and up
We ship using USPS if your order falls on a holiday that USPS observes then your items may be delayed.
United States Postal Service (USPS)
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.
Tracking is emailed to you the moment your order ships. However, USPS does not update tracking for 24-48 hours after the initial scan of your shipment. We ask that you check back in 48 hours. If you still do not see tracking information please contact us at firstname.lastname@example.org
Do you offer exchanges and returns?
All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. If you receive a damaged item please immediately send us a picture of your shipment box as well as the items that arrived damaged at email@example.com
For an item to be considered defective, please email firstname.lastname@example.org indicating your Name, Order Number, and A Photo of The Product. Defective items need to be addressed within 7 days from the day of shipment. If the product is deemed defective by Prettybabybeauty.com you will be eligible for a refund or replacement of the same item.
Customers are responsible for the return-shipping fee, and it is not refundable. Refunds are made in the original form of payment and are issued to the person documented on the original order. Please note, we only accept returns from Prettybaby.com orders. In case delay, lost or stolen packages, please fill out a claim at USPS.com so USPS may try to locate your order as soon as possible. Once a claim has been filed please send us the claim information and we will wait on the results of the claim before proceeding forward.
For refuse packages the shipping fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.